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To: AT Roofing and Construction Company
I hired your company to fix my roof and I wanted to write to let you know what a fantastic job your men did for me today. They arrived at 9:00 a.m. and began working right away. During the time they were working they chose to not take any breaks except to eat lunch. They had a lot of work ahead of them but had the best attitude and were very respectful the entire time they were at my home. I was absolutely amazed that these men finished the job in one day due to the fact that I have a two story home. They did not stop until 8:00 p.m. this evening and when I saw the work that they did it was the best I have ever seen. Once they were done working they made sure that their mess was cleaned up and they did such a great job cleaning that you could not even tell that they were even there. I want you to know how polite and kind these men were and I feel that this is the best business that has worked for me. I am very happy that I hired your company and will plan on using you again in the future. Thank you again for doing such a wonderful job.
I am leary about home repairs; especially when I'm not there, but it is nice to know that there are still companies in business that give great customer service!
I would like to personally thank you and your team of professionals for their great work and for making my wife comfortable with the entire process!
From Juan Bloomer
April 16, 2010
We have a combination of a pitched and flat roof that was replaced by AT Roofing the Summer of 2008.
This is the best roofing job, we have ever had. The workers and owners communicated extremely well with each other and the customer, to make sure our needs and concerns were met. The quality of work that was put into this roof exceeded our expectations.
There has not been any issues with this installation since work was concluded in the Summer of 2008.
I highly recommend AT Roofing for all your roofing and/or construction needs. Superior Work!!
Promptness of Employee: Very High
Quality of Employee Appearance: High
Roofing Expertise of Salesperson: Very High
Trustworthiness of Salesperson: Very High
Quality of our Roofing Work: Very High
Quality of Roofing Materials Used: Very High
Professionalism of Installation Crew: Very High
Responsiveness of Employees: Very High
Level of Personalized Service: Very High
Cleanliness During & After Installation: High
Satisfaction with Current Condition of Roof: Very High
Satisfaction with the Value of the Purchase: Average
Intent to Refer Others to our Company: Very High
Interest in Other Roofing Services: No Opinion
Overall Satisfaction with our service: Very High